Insider Tip: Remember that lounge hours and access conditions can change without notice.
A Quick Glimpse at Madrid Barajas Airport (MAD) VIP Lounges:
Terminal 1
VIP Lounge Cibeles – Nestled between gates B26 and B29 on floor 2, it caters exclusively to non-Schengen flights. Open 24/7 with a max stay of 3 hours, this lounge boasts a terrace, catering, a variety of newspapers and magazines, Wi-Fi, computers, AC, conference facilities, TV, and even showers. To get in, use your Priority Pass, DragonPass, Diners Club, or book online. Walk-ins pay €44.00.
Terminal 2
VIP Lounge Puerta de Alcalá – Right next to gate D62, this lounge is for Schengen flights. Open 24/7, with the same 3-hour stay limit, it has a kid’s area, catering, newspapers, Wi-Fi, a meeting room, computers, fax, printers, a rest area, showers, AC, and conference facilities. Access methods are the same as above with an entry fee of €41.15.
Terminal 3
VIP Lounge Puerta del Sol – Specifically for Schengen flights, it’s open from 5:00 am to 7:00 pm. Situated on level 1 near gate E69, its max stay is 3 hours. The lounge offers catering, newspapers, Wi-Fi, computers, TV, AC, and showers. Entry options mirror the ones mentioned before, with a price tag of €41.15.
Terminal 4
Iberia Premium Lounge Dalí – Positioned in the northern zone near the air bridge check-in area, opposite the security check. Open from 6:00 am to 11:00 pm. Features include snacks, TV, computers, Wi-Fi, showers, newspapers, kid’s area, drinks, and conference facilities. Entry is reserved for Iberia Plus Platinum or Gold members, Iberia executive class travelers, Oneworld first or executive class travelers, and Emerald or Sapphire members.
Iberia Premium Lounge Velázquez – Operating from 6:00 am to 1:00 am in the central area of the satellite building. Amenities include drinks, showers, snacks, TV, computers, Wi-Fi, conference facilities, private rooms, newspapers, magazines, and a kid’s area. Entry requirements are the same as for the Dalí lounge.
VIP Lounge Neptuno – Exclusively for non-Schengen flights, located on level 2 of the satellite building. Open 24/7 with a 3-hour stay limit, it provides a gaming area, AC, catering, newspapers, computers, showers, and conference facilities. Entry details are the same as those mentioned for Terminal 1, with a fee of €44.00.
VIP Lounge Plaza Mayor – Positioned on floor 1, next to Aena’s exhibition room, it’s for Schengen flights and operates from 5:00 am to 10:00 pm. With a max stay of 3 hours, it features catering, newspapers, Wi-Fi, computers, TV, AC, conference facilities, and showers. Access it using your Priority Pass, DragonPass, Diners Club, or book online. The price? €41.15.
Facilities and Services:
Financial Services: The airport houses banks (Monday to Friday from 8:15 am to 2:15 pm), ATMs, currency exchange offices (open 24/7), postal, fax, and photocopy services. VIP lounges, charging stations for gadgets, public phones, internet kiosks, and free Wi-Fi are also available. Meeting rooms are found in Terminal 1’s ground floor, levels 0 and 2 of Terminal 2, and Terminal 4’s second floor.
Food Options: Dive into a diverse range of restaurants, cafes, fast food joints, and bars scattered across all terminals. Outlets like Barril Express Airport, Eating Point, Mahoudrid, McDonald’s, Rodilla, and Urban Grill are open around the clock.
Shopping: Indulge in duty-free shops, convenience stores, candy and tobacco shops, jewelers, fashion and accessory boutiques, perfumery, cosmetics, electronics, sports gear, souvenirs, and newspapers stands.
Luggage Services: Need to wrap up your luggage? Machines are available at the check-in areas of Terminals 1, 2, and 4.
Lost & Found: Retrieve lost items at arrival halls in Terminal 1 (Tel +34 913 936 119) and Terminal 4 (Tel +34 917 466 439), operating from 7:00 am to 10:00 pm. You can also email [email protected].
Storage Facilities: Lockers are available opposite Terminal 1’s hall 2 (Tel +34 913 936 938 – 5:00 am to 11:00 pm), on Terminal 2’s first floor (Tel +34 913 544 385 – 8:00 am to 8:00 pm), and Terminal 4’s arrival hall (Tel +34 917 466 065 – 5:00 am to 11:00 pm).
Cart Services: Trolleys and porters are spread throughout all terminals and airport areas to help you with your luggage.
Additional Services: Keep the kids entertained at the play areas, avail of nursing zones, baby care facilities, prayer rooms, gas stations, first aid services, travel agencies, lotteries, pharmacies, and water fountains.
| Details | Terminal 1 | Terminal 2 | Terminal 3 | Terminal 4 |
|---|---|---|---|---|
| VIP Lounges | Cibeles | Puerta de Alcalá | Puerta del Sol | Dalí, Velázquez, Neptuno, Plaza Mayor |
| Food Outlets | Yes | Yes | Yes |

